(25% off for Students)
 

Booking

Terms and Conditions

How to book
You can book online at www.learnsteambending.com, or you can contact Charlie Whinney Studio by email [email protected] or phone 015395 52986 and request an invoice.
 
Booking confirmation
Your place is confirmed once payment has been received.
 
Fees
Although Charlie Whinney Studio (CWS forthwith) is VAT registered, these are courses (with the exception of the 'Christmas Present Making Course' which have VAT on Materials) are VAT exempt as we meet the criteria for HMRC vat-notice-70130 6.1 . See gov.uk/government/publications/vat-notice-70130-education-and-vocational-training/vat-notice-70130-education-and-vocational-training#private-tuition for more details. Course fees include tuition on the day/days, all relevant course materials, and refreshments. You need to bring your own lunch on all courses except the professional 3-Day Course.  We offer a discrectionary student discounts on most 1 day courses where there is an option at payment, not applicable to Professional Course.

Joining Instructions
You will receive a welcome pack by email a minimum of 2 weeks before your course starts. If you need any information before this please contact us by email [email protected]
 
Special requirements and access
CWS will make every effort to accommodate special requirements that have been notified in advance by email: [email protected]
 
Course transfers
There is no charge for transferring your booking to another course of the same value provided you notify us in writing up to 21 days before the start and if there is availability. No more than one transfer will be allowed. Requests can be sent by email to [email protected]
 
Cancelling your place
If you notify CWS in writing (via email) up to 28 days before the start date of a course, you will receive a full refund less an administration fee of 20% of the course fee. If you withdraw for whatever reason within the 28 day period, the full fee will remain payable unless a substitute attendee is available. Substitutions should be received by Charlie Whinney Studio at least 48 hours prior to the course start date.
 
Non-attendance
If you fail to attend the course on which you are booked without giving prior notice to CWS by email, we will be unable to refund the course fees or offer a transfer.
 
Cancellation by Charlie Whinney Studio
Where circumstances dictate, CWS reserves the right to alter published programmes, trainers, fees or venues without prior notice. In the event of a course being cancelled, a refund of the course fee will be made but no compensation will be paid for any additional costs incurred.
 
PPE
There is no dress code; however, most participants should choose to wear safety shoes/boots if possible, and dress for the weather as there is little or no heating in the workshop. Gloves, other PPE will be provided and must be used.
 
Liability
CWS does not accept responsibility for anyone acting as a result of information or views expressed on its courses including course material.
During the course you will need to stick to the workshop 'H&S Code of Conduct' regarding safety and safe working practice, and this will be included in the welcome pack. Booking will indicate acceptance of these terms.